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To be assured of optimal client satisfaction and convenience, quality assurance and quality control are quite important. As pointed out by Reddy Kancharla the evaluation are especially imperative in case of construction projects. Mr. Kancharla himself has been associated with the domain of construction for quite a long time, and hence has a good level of knowledge about the diverse intricacies involved in it. He especially has an extensive knowledge of various engineering theories, principles, as well as practical solutions of distinguished engineering problems that are related to the domain of civil engineering and the construction industry. He is also quite knowledgeable about the development of quality systems in the construction industry, based on the important codes and standards.

The quality control process involved in the construction projects tend to be designed to evaluate whether the project outcome shall meet the requirements of the patrons or not. The quality assurance process, on the other hand, is aimed at checking the quality plan and quality control process, with the aim of confirming that the needed quality standards are being implemented in the project. As pointed out by Reddy Kancharla the QA/QC aspect of construction projects is typically taken care of by someone outside of the construction team. He himself has more than two decades of experience in construction QA/QC, as well as civil construction and geotechnical consultation.  He has worked on many prominent projects, including Terminals 1, 4, 5 and 7 of the John Fitzgerald Kennedy Airport, as well as the USTA National Tennis Center, Yankee Stadium, the Giants/Jets Stadium, and 7 World Trade Center.

According to Reddy Kancharla, the key goal of a QA/QC tends to be to maintain effective quality standards, eliminate practices that would not be appropriate for the construction, and even share the best and most competent practices for quality assurance with the project construction team. The project quality plan must be the part of the relevant construction management plan for the project.  This quality control plan would majorly highlight how quality must be handled and maintained throughout the duration of the project, till it is fully completed.

Maintenance of quality and safety are the two key concerns for the completion of any construction project.  When it comes to large projects, the management team tends to assign any particular individual department the tasks related to quality assurance and safety to make sure that they are up to the needed standards. However, in case of smaller projects, the project manager himself tends to be responsible for quality assurance.

The overall success of any construction project depends on two factors. The first one is the completion of the project on schedule as per the contract document, while the second factor is the quality of the project as per department standards. A project that does not stand up to both these elements would fail to meet the needed business standards.